Your Privacy Is Our
Top Priority
This policy describes in detail how your personal information is collected, stored, and kept secure on the fg663 platform.
Introduction and Applicability
fg663 ("we", "us", or "platform") takes the privacy of its users very seriously. This Privacy Policy ("Policy") describes what information we collect about you when you use the fg663.cam website and related services ("Services"), how that information is used, with whom it is shared, and how your information is kept secure.
By using fg663's services, you are considered to have agreed to the terms described in this Privacy Policy. If you do not agree with any term in this Policy, please refrain from using our services.
This policy applies only to information processing related to the fg663 platform. fg663 is not responsible for the privacy practices of third-party websites or services.
This Privacy Policy may be updated at any time. In the event of significant changes, we will endeavor to notify you by email or through the platform. The date of the most recent update will always be displayed at the top of this page.
What Information We Collect
fg663 collects user information in various ways. Below is a detailed description of the types of information we collect:
2.1 Information Provided Directly
During account registration, verification, or use of our services, you voluntarily provide us with the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- Payment-related information (such as the last digits of your bKash, Nagad, or Rocket account)
- Documents required for identity verification (such as a national ID card)
- Residential address
2.2 Automatically Collected Information
When you use the fg663 platform, our system automatically collects certain technical information:
- IP address and approximate location information
- Browser type, version, and device information
- Date and time of access to the platform (Bangladesh Standard Time)
- Cookie and session data
- Pages visited and click information
- Referral source (how you arrived at our site)
2.3 Transaction and Gaming Information
We also collect and store information related to your activity on the fg663 platform:
- Deposit and withdrawal transaction history
- Gaming history and betting records
- Bonus and promotion usage information
- Records of communication with customer support
Purpose of Data Use
fg663 uses collected information only for specific, legitimate, and clearly defined purposes. The main purposes for which we use information are described below:
3.1 Service Delivery and Operations
- Creating, verifying, and managing accounts
- Processing financial transactions (bKash, Nagad, Rocket, and bank transfers)
- Ensuring gaming services and betting functionality
- Managing bonuses, rewards, and the VIP program
- Providing customer support
3.2 Security and Compliance
- Preventing fraud, money laundering, and illegal activity
- Age verification (enforcing the 21+ policy)
- Ensuring account security
- Complying with applicable laws and regulations
- Implementing responsible gaming policies
3.3 Improvement and Personalization
- Improving platform services and user experience
- Customizing content according to user preferences
- Informing users about relevant promotions and offers
- Identifying and resolving technical issues on the platform
fg663 never sells your personal information or uses it for third-party advertising purposes.
Cookie and Tracking Technologies
fg663 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help us improve the quality of our services.
4.1 Types of Cookies
We use the following types of cookies:
- Essential Cookies: Essential for maintaining login sessions, ensuring security, and running the platform's core functions.
- Functional Cookies: Used to remember your preferences (such as language selection) and to provide a personalized experience.
- Analytics Cookies: Collect information to understand how the platform is used, which helps us improve our services.
- Security Cookies: Used to detect and prevent fraudulent activity.
4.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, please note that disabling essential cookies may prevent some important functions of the fg663 platform from working correctly.
Data Sharing and Disclosure
fg663 gives the highest priority to the privacy of your personal information. We do not share your information with any third party except in the limited and specific circumstances described below.
5.1 Service Partners
To operate fg663's services, we work with certain trusted third-party organizations, such as:
- Payment processors (bKash, Nagad, Rocket, bank partners)
- Game providers (Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, etc.)
- Identity verification service providers
- Technology infrastructure and cloud service providers
Only the information necessary to provide the service is shared with these partners, and they are bound to comply with strict confidentiality agreements.
5.2 Legal Obligations
In the following circumstances, fg663 may be legally required to disclose user information:
- To comply with a court order or legal process
- To respond to a legitimate request from a government or regulatory authority
- To comply with anti-money laundering laws
- As an emergency measure to protect fg663 or other users
fg663 never shares your full payment account number or password with any third party.
Data Security Measures
fg663 uses industry-standard security technologies and processes to protect your personal information. Our security measures include:
6.1 Technical Safeguards
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
- Data Encryption: Stored sensitive information is kept in encrypted format.
- Firewall and Anti-DDoS Protection: Robust technical barriers to prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security for account login.
- Regular Security Audits: The platform's security is regularly assessed.
6.2 Organizational Safeguards
- Access to information is restricted to authorized personnel only
- Regular training for staff on privacy and security
- Strict adherence to internal data protection policies
Although we take every security measure, it is not possible to guarantee complete security when transmitting information over the internet. Use a strong password to keep your account secure and do not share your login details with anyone.
Your Data Rights
Every user registered at fg663 has the following rights regarding their own personal information:
7.1 Right to Access and Portability
You may request a copy of the personal information stored in your account at any time. This request can be made through our support team.
7.2 Right to Rectification
If we hold any incorrect or incomplete information about you, you may request that it be corrected or updated. Identity verification may be required for certain changes.
7.3 Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, please note:
- Information required to fulfill legal obligations may not be possible to delete before the specified period.
- For active accounts, the account must be closed before information can be deleted.
- Transaction records must be retained for a specified period for regulatory reasons.
7.4 Right to Object to Processing
In certain circumstances you may object to the processing of your information. For example, in the case of marketing communications, you may unsubscribe at any time.
To exercise any of the rights above, please contact us via live chat or email. We will do our best to respond to your request as quickly as possible.
Data Retention Period
fg663 retains your personal information only for as long as necessary or legally required.
8.1 Information for Active Accounts
All information required to provide the service is retained while your account is active. Even after an account is closed, some information may be kept for a specified period to meet legal obligations.
8.2 Transaction Records
Financial transaction records are retained for a specified period in accordance with anti-money laundering laws and regulatory requirements.
8.3 Technical Logs
Technical logs and system records are retained for a limited period for security and fraud prevention purposes and are then automatically deleted.
Protection of Minors
fg663's services are for those aged 21 and over only. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If it comes to our attention that someone under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.
If you find out that a minor known to you has opened an account on fg663, please notify our support team immediately.
Policy Changes and Updates
fg663 reserves the right to change or update this privacy policy as needed. For any significant changes to the policy:
- The "Last Updated" date at the top of this page will be changed.
- An attempt will be made to notify registered users via email.
- A notice may be displayed when accessing the platform.
If you continue to use fg663's services after the changes, you will be considered to have consented to the revised policy. Therefore, it is advised to review this page regularly.
Have questions about privacy?
Contact our support team for any questions about your data protection or this policy.
Get help in Bengali at any time — for anything related to privacy, your account, or payments.