fg663 Terms and Conditions
Please read these rules carefully before using our platform — they outline both your rights and your responsibilities.
Table of Contents
- 01 Eligibility and Age Limit
- 02 Account Registration and Verification
- 03 Deposits and Withdrawals
- 04 Bonuses and Promotions
- 05 Betting and Gaming Rules
- 06 Prohibited Activities
- 07 Privacy and Data Protection
- 08 Limitation of Liability
- 09 Account Closure and Suspension
- 10 Responsible Gaming
- 11 Amendments and Changes
- 12 Contact and Complaints
Eligibility and Age Limit
1.1 Age Requirement
To open an account on the fg663 platform or to participate in any form of betting and gaming activity, the user must be at least 21 years of age. You must provide your actual date of birth at the time of registration and may be required to submit proof of age documents if requested.
We reserve the right to conduct age verification at any time. If a false age is provided, the account will be closed immediately and the balance may be forfeited.
1.2 Geographic Eligibility
fg663 provides services for Bangladeshi users. A user will be ineligible to use the platform in the following circumstances:
- Accessing from a country or region where online gaming is legally prohibited
- Using a Virtual Private Network (VPN) or proxy server to bypass geographic restrictions
- Being a person previously banned by fg663
1.3 One Person, One Account
Each person may hold only one fg663 account. Opening multiple accounts is strictly prohibited. If multiple accounts are found belonging to the same person, family, address, or IP address, they will be closed and bonus balances may be forfeited.
Account Registration and Verification
2.1 Registration Process
When opening an account at fg663, you must provide accurate and complete information, including:
- Full name (as per national identity card)
- Date of birth
- Valid mobile number
- Email address (where applicable)
- Preferred payment method details
Providing false or incomplete information may cause verification to fail and the account may be closed.
2.2 Identity Verification (KYC)
Before processing a withdrawal or for security purposes, fg663 may request the following documents at any time:
- Scan copy of National Identity Card (NID) or passport
- Proof of ownership of payment method
- Recent photograph
Withdrawals may be on hold until verification is complete. This is a standard security measure and is done to protect your account.
2.3 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Granting any third party access to your account is prohibited. If you suspect unauthorized access, notify our support team immediately.
fg663 will not be held responsible for any loss resulting from unauthorized activity on an account if the user fails to report it in a timely manner.
Deposits and Withdrawals
3.1 Deposit Terms
The following rules apply when depositing funds into fg663:
- Minimum deposit amount: ৳500 (per method)
- Accepted payment methods: bKash, Nagad, Rocket, bank transfer
- Deposits must be made in the name of the registered account — third-party deposits are not accepted
- Depositing using a credit card or borrowed funds is discouraged
3.2 Withdrawal Terms
The following conditions apply when withdrawing funds from an account:
- Minimum withdrawal amount: ৳1,000
- Standard processing time: within 15 minutes to 2 hours
- Withdrawals are available to verified accounts only
- Withdrawal of bonus balance is only possible after the associated wagering requirements have been met
- The withdrawal method must generally match the deposit method
3.3 Fraud Prevention
fg663 reserves the right to suspend any withdrawal or deposit where suspicious financial activity is detected. If money laundering or any illegal financial activity is identified, the related account will be closed immediately and the relevant authorities will be notified.
Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the following conditions must be met:
- The minimum deposit amount must be ৳500
- A wagering requirement of 20 times must be met to withdraw the bonus (you must place bets equal to 20 times the total of your deposit and bonus)
- The welcome bonus applies only once per account
- If the set period for claiming the bonus expires, the bonus will be cancelled
4.2 Wagering Requirements
To withdraw winnings generated from a bonus, the specified wagering requirements must be met. Regarding wagering calculation:
- The contribution of bets across all games may not be equal — contact the support team for details on specific games
- Cancelled or void bets will not count toward wagering calculations
- Attempting to withdraw a bonus balance before wagering is complete may result in the bonus being cancelled
4.3 VIP Program
Regular players in fg663's five-tier VIP program receive weekly cashback benefits:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.4% weekly cashback
- Gold: up to 0.6% weekly cashback
- Platinum: up to 0.8% weekly cashback
- Diamond: up to 1.0% weekly cashback
VIP tier changes are based on player activity. fg663 reserves the right to modify the terms of the VIP program at any time.
4.4 Bonus Abuse
Attempting to claim bonus benefits dishonestly, such as opening multiple accounts to claim bonuses more than once or exploiting bonuses through any organized method, is strictly prohibited. If such activity is detected, all bonuses will be cancelled and the account will be closed.
Betting and Gaming Rules
5.1 Betting Limits
fg663 sets minimum and maximum betting limits for each game and market. These limits are displayed in the game interface. fg663 reserves the right to impose additional limits during special events or periods of high demand.
5.2 Result Disputes
If a dispute arises regarding a game result or betting outcome:
- First notify the support team via 24/7 live chat
- Server records will be considered as final proof
- If a technical error results in an uncertain outcome, fg663 may void the relevant round and refund the bet amount
5.3 Game Provider Terms
Games available on fg663 are operated by various third-party providers including Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, and Microgaming. These games are governed by the respective provider's own rules. If a technical issue occurs in any game, the decision of the relevant provider will be considered final.
Prohibited Activities
6.1 Account-Related Prohibitions
The following activities are strictly prohibited on fg663:
- Creating multiple accounts or using another person's account
- Registering with a false identity or false information
- Selling or transferring an account to a third party
- Placing bets on behalf of another user or using their funds
6.2 Technical Prohibitions
The following technical activities are completely prohibited on the fg663 platform:
- Using bots, automated software, or scripts to place bets
- Exploiting system vulnerabilities or bugs to gain an unfair advantage
- Attempting unauthorized access to the platform's servers or databases
- Conducting cyber attacks or harassment against other users
6.3 Fraudulent Activities
Any form of fraud, system manipulation, or unfair play is prohibited. This includes attempting to fix outcomes by colluding with other players, placing bets using information related to match fixing, and making deposits using stolen credit card or payment details.
Privacy and Data Protection
7.1 Data Collection and Use
fg663 collects, processes, and stores your personal information solely for the purposes of platform operation, identity verification, payment processing, and improving customer service. We do not sell personal information to third parties without your consent. For more details, read our Privacy Policy.
7.2 Data Security
fg663 uses SSL encryption and other modern security technologies to protect your information. However, it is not possible to guarantee complete security on the internet — so please keep your account credentials secure on your end as well.
7.3 Cookies and Tracking
fg663 may use cookies to operate the website and improve user experience. By continuing to use the platform, you are considered to have consented to this cookie policy.
Limitation of Liability
8.1 Platform Service Guarantee
While fg663 strives to provide uninterrupted service, the service may be temporarily disrupted in the following situations, and fg663 will not be held responsible for such disruptions:
- Technical maintenance or server upgrades
- Internet disconnection or network issues
- Issues with third-party service providers
- Natural disasters or other unforeseeable circumstances
8.2 Payment of Winnings
fg663 pays out all legitimate winnings. However, fg663 is not obligated to pay out abnormal winning amounts displayed due to technical errors, incorrect information display, or game software glitches. In such cases, fg663 may cancel the relevant round and refund the original stake.
8.3 Liability for Financial Loss
Online gaming and betting are risky activities. fg663 is not responsible for financial losses incurred from losing bets. Users are expected to play consciously and within their own financial means.
Account Closure and Suspension
9.1 Account Closure by fg663
fg663 may suspend or close an account under any of the following circumstances:
- Violation of any term in these terms and conditions
- Evidence of fraud or dishonest activity
- Failure to complete identity verification
- Self-exclusion request under the responsible gaming policy
- Account inactive for an extended period
9.2 Balance Upon Account Closure
If an account is closed due to a rule violation, the actual deposited amount (excluding bonuses) will be refunded — after the investigation is complete and provided the deposit is not found to be fraudulent. Bonus balances and any winnings earned from them will be forfeited.
9.3 Account Closure by the User
If you wish to voluntarily close your account, please notify the support team via live chat. Any pending bets must be settled and the available balance must be withdrawn before the account is closed.
Responsible Gaming
10.1 Self-Exclusion and Setting Limits
fg663 helps users set their own deposit, betting, and loss limits. If you feel that gaming is getting out of your control, then:
- Request a temporary or permanent self-exclusion via live chat
- Set a deposit limit
- Read more information on our Responsible Gaming page
10.2 Protection of Minors
Use of fg663 is strictly prohibited for persons under the age of 21. Use parental control software on your device to prevent minors from gaining access, and keep your login details confidential.
Amendments and Changes
11.1 Right to Amend Terms
fg663 reserves the right to amend, modify, or update these terms and conditions at any time. Changes will be published on this page and will take effect from the date the new version is published.
11.2 User Responsibility
It is your responsibility to read the latest version of the terms and conditions before using the platform each time. Continued use of the platform after any changes will be considered as your acceptance of the new terms. If you object to the new terms, stop using the platform and contact the support team to close your account.
11.3 Applicable Law
These terms and conditions will be interpreted under applicable law. In the event of any dispute, an attempt will be made to resolve it through negotiation and mediation.
Contact and Complaints
12.1 Support and Contact
If you have any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: Support available 24/7 in Bengali
- Email: [email protected]
12.2 Complaints Process
Follow the process below to get your complaint resolved quickly:
- First, report the issue via live chat — most issues are resolved immediately
- For complex issues, send a detailed description by email
- Attach relevant screenshots or information along with your complaint
- We will try to respond to your complaint as quickly as possible